14 Jan 2015
At RF System Lab, we pride ourselves on making and distributing an affordable, high-quality, industrial-grade product, the ergonomic VJ-Advance articulating video borescope. Additionally, we offer one of the top customer service and repair programs in the industry – the RF System Lab Advantage.
The RF System Lab Advantage means that when you call our facility, you will speak directly with a borescope expert who knows the details of your VJ-Advance purchase. We have the best after-the-sale service program in the industry. If you have an issue, you’ll be able to speak to someone who can give you detailed step-by-step instructions, specific to your application. No need to waste time listening to automated help lines. For your peace of mind, all video borescopes come with a 1-year manufacturer warranty. Need a repair? We can handle that as well.
Our repair program goes above and beyond to make sure our customers receive the lowest repair costs in the shortest amount of time. If your VJ-Advance video borescope becomes damaged in any way, we ship the unit directly to the factory for repair; resulting in an extremely fast turnaround time of only four weeks total lead time. Our exclusive relationship with the manufacturer keeps cost down, and we pass this savings directly to our customers without any markup. As a bonus, RF System Lab replaces all VJ-Advance accessories, including the carrying case, at no-charge over the lifetime of ownership. While a customer’s inspection camera is being repaired, we immediately send that client a “Loaner” unit at no cost – there is no need to worry about inspection downtime with the VJ-Advance!
Learn more about the RF System Lab Advantage by speaking to one of our video borescope experts at (231) 943-1171.